Return Policy

  1. Processing and Handling Time Upon receiving your order, we will process and prepare it for shipment within 3-4 business days. Our team ensures that each item is carefully inspected and packaged to guarantee its safe arrival at your designated shipping address.
  2. Shipping Methods and Delivery Time We partner with reputable shipping carriers to deliver your orders in a timely manner. The estimated delivery time is 7 business days once the order has been shipped. Please note that the delivery time may vary depending on the shipping destination and any unforeseen circumstances that are beyond our control.
  3. Shipping Costs The shipping cost for your order will be calculated based on the total weight of the package, shipping destination, and the chosen shipping method. The applicable shipping charges will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
  4. Tracking Your Order Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate the expected delivery date. You can use the provided tracking number on the carrier’s website or through the tracking portal provided on our website.
  5. Shipping Restrictions We currently offer shipping services within India. However, please note that certain products may have specific shipping restrictions due to legal or logistical limitations. If your order contains any restricted items, we will promptly notify you and work towards finding a suitable solution.
  6. Shipping Updates and Communication We understand the importance of keeping you informed throughout the shipping process. We will strive to provide timely updates regarding your order status, including any significant delays or unexpected events that may affect the delivery timeframe. Our customer support team is also available to address any shipping-related inquiries you may have.
  7. International Shipping For international orders, please be aware that customs duties, taxes, and other additional fees may apply upon arrival in your country. These charges, if applicable, are the responsibility of the recipient and are beyond our control. We recommend contacting your local customs office for further information on any potential charges that may be incurred.
  8. Return Policy We offer a hassle-free return policy to ensure your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 3-4 days of receiving your order. Please note that returned items must be in their original condition, unused, and with all tags and packaging intact.
  9. Box Opening Video Requirement To ensure a smooth return process and to prevent any discrepancies, we require customers to provide a box opening video when returning an item. This video serves as evidence of the item’s condition at the time of opening and will facilitate a prompt resolution for any possible issues.
  10. Refund and Exchange Upon receiving the returned item(s) and verifying their condition, we will initiate the refund process. Refunds will be issued in the original form of payment. In the case of exchanges, we will work with you to find a suitable replacement based on availability.
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